Terms & Conditions

1. Agreement to Terms

By accessing or using the Farmo website, mobile applications, or rural cluster services (“Platform”), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not access the platform. These Terms apply to all users, including farmers seeking machinery or labor (“Customers”) and equipment owners, drivers, or labor contractors (“Partners/Providers”).

2. Nature of Platform & Working Clusters

Farmo is an agricultural mechanization and workforce enablement platform. We establish digital coordination and physical working clusters to connect agricultural equipment owners and farm laborers with growers. Farmo verifies equipment fitness and operator credentials, and facilitates digital transparent dispatch through our cluster coordinators.

3. Service Bookings & Fuel Terms

• Booking Confirmation: Bookings requested through the website or mobile application are scheduled based on machine and labor squad availability in your designated village cluster.
• Wet vs Dry Rent: If “Wet Rent” is selected, diesel is provided as part of the hourly/acreage fee. If “Dry Rent” is selected, the customer must supply clean, uncontaminated diesel at their field boundary.
• Hour Meter & Acreage Calculation: Invoicing is strictly calculated based on digital GPS telemetry or cluster coordinator physical acre verification.

4. Partner & Provider Standards

All registered machinery owners and labor crew captains agree to:

• Maintain valid registration certificates (RC) and safety inspection compliance.
• Ensure machine operators hold valid commercial driver licenses where legally mandated.
• Treat all agricultural labor crews with dignity and uphold fair wage compliance.
• Report punctually to scheduled field locations as directed by the cluster dispatch manager.

5. Weather & Force Majeure Grace

Agriculture is subject to sudden weather changes. In the event of unseasonal rains, hail, or flooded terrain that makes field mechanization technically impossible or unsafe, neither the farmer nor the equipment partner shall be penalized for rescheduling.

6. Contact & Grievance Redressal

For questions or dispute resolution regarding bookings or payments, contact our operations desk at support@farmo.in or call +91-9175877571.